Commercial Account Manager - Orlando FL

Advance Stores Company • Orlando, FL

2d

About The Position

At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products to automotive repair shops and other commercial businesses. The role supports customers’ success and business growth and profitability with integrity. The CAM works with district leaders, general managers, and other key personnel to achieve account goals, implement and support Commercial Sales programs, and develop customer relationships and sales approaches. The position also involves coordinating with store teams on product availability, order accuracy, and delivery expectations; providing market feedback to business partners; and supporting the development and retention of Commercial Parts Pros. The role may also assist with other store functions as assigned. The position is eligible for sales commission based on individual or store performance.

Requirements

• Proven sales track record with 3–5 years of related selling experience.
• Working knowledge of Advance products and services and the ability to market them to meet customer needs.
• Working knowledge of the APAL system, including Inventory Management and processing Commercial account paperwork.
• Working knowledge of automotive systems and the traditional automotive aftermarket.
• Ability to speak and write English; communicate effectively; and build strong relationships with customers, peers, and upper management.
• Strong presentation and verbal and written communication skills, including the ability to write reports, business correspondence, and procedural manuals.
• Ability to use Microsoft Word and Excel effectively.
• Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentages.
• Ability to review and analyze business reports, such as profit and loss statements.
• Ability to think strategically, analyze issues and options, and effectively manage and facilitate change.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Valid driver's license and fleet safety certification required.
• High school diploma or GED.
• Frequently perform activities including standing, walking, sitting, handling or feeling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Nice To Haves

• Spanish language skills.
• PowerPoint proficiency.
• Associate’s degree or equivalent from a two-year college or technical school.
• ASE certification.

Responsibilities

• Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts.
• Implement new Commercial Sales programs and support existing programs.
• Visit assigned accounts, make sales calls, and develop approaches that position products, services, or ideas to identify and meet commercial customers’ needs.
• Maintain a database of account sales call activity.
• Communicate regularly with the Store Team to help ensure customer expectations for product availability, accuracy, and delivery timelines are realistic and met.
• Provide business partners with feedback and input on competitive information, merchandising suggestions, and other services to strengthen the company’s market position.
• Partner in developing and retaining Commercial Parts Pros to support internal growth and career opportunities.
• Assist with other functions as assigned by Region and Area leaders, including cleaning, organizing, stocking, operating POS equipment, and loading or unloading trucks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED