Commercial Account Manager- Sales and Business Development

BMS CAT•Raleigh, NC

24d•$70,000 - $170,000

About The Position

BMS CAT is seeking relationship-focused Commercial Account Managers to represent the company in their markets and grow commercial restoration business. The role combines new-business prospecting with strategic account management: building relationships with facility managers, building engineers, property management firms, ownership groups, and leaders across hospitality, retail and shopping centers, high-rise and corporate real estate, government and education, healthcare and medical facilities, and multi-family and senior living. The Commercial Account Manager builds and executes a territory business plan, develops regional and national opportunities, and strengthens existing accounts. The position is field-focused and involves on-site meetings, walkthroughs, presentations, and industry events. The CAM also collaborates with operations and marketing, helps manage customer expectations and account-related communications, maintains Salesforce records, and handles reporting and internal communications. The role calls for proactive relationship-building and effective communication, including in high-stress or emergency situations. BMS CAT describes its Large Loss Team and national partnerships with insurance carriers and commercial clients as resources supporting the role. Compensation includes a base salary dependent on experience and uncapped incentives; the posting gives a compensation range of $70,000–$170,000. Company-provided items and benefits include medical, dental, vision, and pet insurance; PTO and observed holidays; a 401(k) plan; a car allowance, fuel card, expense account, laptop, smartphone, sales resources, and ongoing training.

Requirements

Strong verbal, written, and presentation communication skills.
Relationship-driven and personable.
Detail-oriented and organized.
Confident presenting to individuals and large groups.
Self-motivated and able to work independently.
Able to lead when needed and collaborate with a team.

Nice To Haves

Experience in business development or account management is preferred but not required.

Responsibilities

Build and execute a territory business plan for growth.
Prospect, research, and schedule meetings with commercial and national accounts.
Identify regional and national opportunities to expand market share.
Track and measure local marketing efforts to ensure consistent activity.
Strengthen long-term relationships to increase loyalty and account share.
Attend on-site meetings, walkthroughs, presentations, and industry events.
Maintain memberships and visibility within industry associations in the territory.
Support operations with communication, documentation, and customer expectations.
Partner with the marketing department to coordinate trade shows and presentations.
Assist with collections on local and national accounts when needed.
Use Salesforce to keep accounts, contacts, and activities updated.
Manage reporting requirements and internal communication needs.
Communicate effectively in high-stress or emergency situations.