Commercial Account Manager/ Business Development Manager

Guitar Center • Chicago, IL

2d

About The Position

The Commercial Account Manager/Business Development Manager generates new business and sales of high-end audio-visual systems. The role collaborates with engineers and other team members to support seamless system delivery, while maintaining and expanding client relationships. It develops business through prospecting and networking, identifies client needs and opportunities, documents project requirements, prepares proposals and sales packages, and supports customers throughout product utilization. Travel to client sites and conferences or training events is required when applicable.

Requirements

• Associate degree or equivalent from a two-year college or technical school.
• 3–5 years of low-voltage, audio-video, lighting, and/or shades sales experience in a commercial or residential sales environment.
• Annual sales quota of $3 million.
• Travel to client sites when necessary and to conferences or training events as applicable.
• Proven success in developing clients and producing multiple millions of dollars in annual sales.
• Self-motivation and effective oral and written communication skills.
• Ability to build and maintain strong relationships with clients and associates.
• Good decision-making and negotiation skills.
• Competitive, high-achieving approach.
• Ability to work with a sense of urgency and drive issues to closure.
• Drive for personal and professional success.

Responsibilities

• Develop new business through cold calling, the Internet, and other methods.
• Interface with customers to understand their needs, objectives, and requirements and identify solutions and business opportunities.
• Visit client sites to document field conditions, take pictures, verify room dimensions, and check above ceilings.
• Document initial system descriptions and equipment lists for engineers to finalize.
• Develop AV functional diagram sketches of major components.
• Generate proposals that include areas of concern, scope of service, schedule, and payment terms.
• Submit sales order packages, including purchase orders, signed proposals, equipment lists, major contractors, and schedules.
• Attend project meetings as required.
• Manage proposal content and prepare orders as required.
• Develop and implement strategies to maintain or expand sales within an assigned territory.
• Forecast product demand within the assigned territory.
• Serve as a point of escalation for issues or activities customers encounter during product utilization.
• Prepare and conduct technical and product presentations and demonstrations.
• Attend networking and industry events.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform and return to their job after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree