Commercial Account Manager

HPAll Cities, MN

About The Position

This role is responsible for focusing on large strategic deals to drive long-term revenue growth for the organization. The role proactively seeks for expansion opportunities within the existing accounts. The role guides a team of account managers while mentoring them on selling techniques and ensuring all performance metrics and KPIs are met.

Requirements

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 10+ years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.
  • Business Development
  • Business To Business
  • Cash Handling
  • Cash Register
  • Cold Calling
  • Conflict Resolution
  • Customer Relationship Management
  • Inside Sales
  • Marketing
  • Merchandising
  • Outside Sales
  • Product Knowledge
  • Sales Development
  • Sales Management
  • Sales Process
  • Sales Prospecting
  • Sales Territory Management
  • Salesforce
  • Selling Techniques
  • Upselling
  • Cross-Org Skills
  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity

Nice To Haves

  • Certified Technology Sales Professional (CTSP)

Responsibilities

  • Demonstrates an exceptional level of subject matter expertise and thought leadership and applies consultative-selling techniques to identify and advance opportunities.
  • Develops account plans and long-term sales pipeline focusing on larger deals, portfolio management, and selling the organization’s offerings.
  • Identifies and navigates complex customer requirements, aligning them with the organization’s capabilities, and makes strategic decisions on the most suitable direct/indirect supply chain options.
  • Builds and maintains strong relationships with high-level clients, gaining a deep understanding of their unique business needs.
  • Directs and coordinates all activities on accounts; advocates for client needs in negotiating solution sales and troubleshooting delivery issues.
  • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive revenue growth and expand market share.
  • Analyzes and interprets key performance indicators (KPIs) and market trends to provide insights and recommendations to the senior management for optimizing sales performance.
  • Engages strategically with partners to improve win rates on selective deals; consistently exceeds and manages quarterly, half-yearly, and yearly sales quotas.
  • Leads and oversees high-stakes contract negotiations with major clients, ensuring contract terms and renewals are strategically aligned with the company's long-term goals and profitability objectives.
  • Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement and growth to shape the company's future direction.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave
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