Commercial Account Manager

Loesel-Schaaf Insurance Agency•Millcreek Township, PA

1d•$50,000 - $100,000•Hybrid

About The Position

We are seeking a motivated and detail-oriented Commercial Lines Account Manager to join our team. In this role, you will serve as the primary point of contact for commercial insurance clients, managing day-to-day service needs while supporting policy administration, renewals, and new business efforts. This position offers eligibility for a hybrid work schedule.

Requirements

Active Property & Casualty Insurance License
2+ years of commercial or personal lines insurance experience
Strong communication and customer service skills
High attention to detail and organizational ability
Ability to work independently and manage multiple priorities
Working knowledge of commercial insurance products and markets
Strong written and verbal communication skills
Professional, self-motivated, and team-oriented mindset

Nice To Haves

CISR designation (or in progress)
Experience with commercial lines coverage and underwriting

Responsibilities

Respond to client requests including policy changes, certificates, billing inquiries, ID cards, and claims reporting
Provide coverage guidance and maintain strong client relationships
Deliver timely, professional customer service
Review policies for accuracy and completeness
Resolve discrepancies and maintain proper documentation
Assist with submissions and quoting
Work with carriers to obtain proposals
Support proposal development
Evaluate exposures and recommend appropriate coverage
Collaborate with carriers on underwriting decisions
Handle billing inquiries
Process endorsements, renewals, and policy updates