Commercial Account Manager (Project Risk)

IMA Financial Group•Portland, OR

5d•$70,000 - $100,000•Hybrid

About The Position

This role serves as the day-to-day contact for all client requests within a book of business, primarily focusing on Mid-Market accounts or Emerging construction and real estate accounts. The Commercial Account Manager is responsible for preparing renewal materials such as premium and loss summaries, exposures, coverage comparisons, and premium and rate information, specifically as it relates to builder's risk and/or other project-specific risk insurance programs. The position involves partnering with Account Executives on client interactions, negotiations, technical analysis, and program design. A key aspect of the role is developing the ability to anticipate problems through client or underwriter communications or industry changes. The Account Manager will utilize the client workbook to create marketing submissions, manage ongoing negotiations with carriers, review quotes for accuracy and desired coverages, terms, and pricing, and generate proposals. They will also receive policies, send instructions to the applicable Center of Excellence (COE), and keep the COE informed of any changes during negotiations, with the capability to process policies if needed. Additionally, the role includes performing premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation and master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and conducting audits on expired and/or non-renewed policies.

Requirements

Ability to work in fast-paced environment due to time demands of builder’s risk quotes/placements.
Ability to work within AMS and maintain data completeness standards.
Strong organizational skills.
Ability to work independently.
Ability to build underwriter and client relationships.
Ability to delegate to appropriate parties when necessary.
Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel).
Strong communication skills both written and verbal.

Nice To Haves

Holds or is pursuing general insurance designation (preferred).
Some travel required (up to 20% depending on book of business & industry).

Responsibilities

Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging construction and real estate accounts).
Prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.) as relates to builder’s risk and/or other project specific risk insurance programs.
Partners with AE on client interactions, negotiations, technical analysis, and program design.
Builds ability to anticipate problems through client or underwriter communications or industry changes.
Uses the client workbook, creates the marketing submission and manages ongoing negotiates with carriers.
Receives quotes, reviews for accuracy and desired coverages, terms, pricing from submission, generates and populates the proposal.
Receives policies, sends instructions to the applicable COE, and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed.
Performs premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies.