Commercial Account Manager (Project Risk)

IMA Financial Group•Portland, OR

3d•Hybrid

About The Position

This role serves as the day-to-day contact for all client requests within a book of business, primarily focusing on Mid-Market accounts or Emerging construction and real estate accounts. The Commercial Account Manager prepares renewal materials such as premium and loss summaries, exposures, coverage comparisons, and premium and rate information related to builder's risk and other project-specific risk insurance programs. This position partners with the Account Executive on client interactions, negotiations, technical analysis, and program design, with an emphasis on anticipating problems through client or underwriter communications and industry changes. The role involves creating marketing submissions, managing negotiations with carriers, reviewing quotes for accuracy and desired coverages, terms, and pricing, and generating proposals. Additionally, the Commercial Account Manager handles policy reception, sends instructions to the Center of Excellence (COE), and processes policies if needed. Responsibilities also include premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation and master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancies, and performing audits on expired or non-renewed policies.

Requirements

Ability to work in fast-paced environment due to time demands of builder’s risk quotes/placements.
Ability to work within AMS and maintain data completeness standards
Strong organizational skills
Ability to work independently
Ability to build underwriter and client relationships
Ability to delegate to appropriate parties when necessary
Experience with MS Office products required (specifically PowerPoint, Outlook, Word, and Excel)
Some travel required (up to 20% depending on book of business & industry)
Strong communication skills both written and verbal

Nice To Haves

Holds or is pursuing general insurance designation

Responsibilities

Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging construction and real estate accounts)
Prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison, premium & rate, etc.) as relates to builder’s risk and/or other project specific risk insurance programs.
Partners with AE on client interactions, negotiations, technical analysis, and program design
Builds ability to anticipate problems through client or underwriter communications or industry changes
Uses the client workbook, creates the marketing submission and manages ongoing negotiates with carriers
Receives quotes, reviews for accuracy and desired coverages, terms, pricing from submission, generates and populates the proposal
Receives policies, sends instructions to the applicable COE, and keeps COE abreast of any changes that occur during negotiations with ability to process the policy if needed
Performs premium allocations, surplus lines template preparation, Certificate of Insurance request template preparation & master approval, on-demand certificates, basic contract reviews, policy endorsements, resolving coverage and premium discrepancy issues, and audits on expired and/or non-renewed policies