Select Commercial Account Manager I

Bender Insurance Solutions•Roseville, CA
•Hybrid

About The Position

The Small Business Commercial Account Manager performs account marketing, coverage and exposure evaluation, day-to-day servicing, and other duties to ensure client service requirements are met for Select Business Accounts. The role handles smaller to mid-sized commercial accounts, generally under $15,000 of combined P&C commission, using the Select Commercial Service Model and the Commercial Lines 130 day service timeline. This is a hybrid position. The employee is expected to work from the Main Office full-time for the first 90 days; afterward, they may work remotely three days. Compensation is a base salary of $65,000–$75,000, based on experience, with annual bonuses based on company profitability and bonuses for up-sell and cross-sell activities. The position includes a full benefits package, unlimited vacation, and enrollment in Bender’s Employee Stock Ownership Plan (ESOP).

Requirements

  • Minimum of 2 years of commercial insurance experience.
  • Strong knowledge of insurance terminology, concepts, and coverage.
  • Property & Casualty Agents/Brokers License in good standing.

Nice To Haves

  • Associate or bachelor’s degree preferred, or completion of an Insurance Study Program resulting in at least one of these designations: AIS, ARM, CRM, CPCU, CIC, CISR, CISC, or AIN.

Responsibilities

  • Manage binding, invoicing, policy checking, and processing audits accurately.
  • Collaborate with Producers on client renewal strategies, prepare submissions, and deliver proposals for existing Commercial Lines clients.
  • Attend seminars and classes for continuous skill and knowledge development.
  • Screen and prepare accurate endorsement requests for Commercial Lines clients; review applications, policies, and audits.
  • Maintain effective communication with Producers, promptly handle suspense items, and inform them of significant account activity.
  • Contribute to cross-selling efforts, evaluate new product opportunities, and participate in process training for new hires.
  • Maintain a policy-per-account average of 2.5 or greater.
  • Perform account marketing, coverage and exposure evaluation, and day-to-day servicing to meet client service requirements.

Benefits

  • Full benefits package
  • Unlimited vacation
  • Enrollment in Bender’s Employee Stock Ownership Plan (ESOP)
  • Annual bonus based on company profitability
  • Bonus on up-sell and cross-sell activities
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