Command Center Specialist

Dean Dorton • Fort Wright, KY

7d

About The Position

The Command Center Specialist supports Dean Dorton professionals by processing client-related projects and ensuring deliverables meet firm standards. The role prepares accurate, timely, high-quality materials that support client service and firm operations. It is part of the Office Services team, which provides administrative and operational support to the firm and works with leadership and internal stakeholders to promote consistent, efficient, and professional daily operations.

The position processes incoming client documents; prepares, formats, assembles, and reviews confidential client materials such as tax returns, financial reports, and proposals; performs quality control reviews of outgoing deliverables; updates project statuses; and maintains electronic files and document-processing supplies. The Specialist also provides backup support for the Front Desk Coordinator and Command Center Associate, supports cross-training and process improvement, and contributes to a collaborative, service-oriented team. Occasional local travel may be required.

Requirements

• At least two years of experience in an administrative support role.
• Strong critical thinking skills and ability to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills.
• Ability to work effectively with diverse stakeholders at all levels of the firm.
• Strong attention to detail and accuracy.
• Ability to handle sensitive and confidential materials with discretion and sound judgment.

Responsibilities

• Receive, scan, and process incoming client documents accurately and efficiently.
• Prepare, format, assemble, and review confidential client materials, including tax returns, financial reports, and proposals, in accordance with firm standards.
• Perform administrative and quality control reviews for outgoing client deliverables.
• Update project and document status within the firm’s workflow management system.
• Maintain organized electronic file storage and documentation.
• Track and maintain inventory of supplies used in document processing.
• Serve as backup support for the Front Desk Coordinator and Command Center Associate as needed.
• Manage multiple assignments and deadlines with organization and accountability.
• Communicate professionally with Command Center leadership and internal stakeholders.
• Handle sensitive and confidential materials with discretion and sound judgment.
• Collaborate effectively with team members to support workflow continuity.
• Support cross-training efforts within the Command Center to ensure operational coverage.
• Participate in process improvements that enhance efficiency and quality standards.
• Contribute to a collaborative and service-oriented Office Services team culture.

Benefits

• Health insurance, including medical, vision, and dental coverage.
• Unlimited paid time off.
• Paid family leave, medical leave, and maternity/paternity leave programs.
• 401(k) match and automatic profit sharing.
• Telemedicine, mental health resources, and wellness program reimbursement.
• Life insurance and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed