Command Center Specialist

GardaWorld•Alpharetta, GA

4d•Onsite

About The Position

GardaWorld Security Services is hiring a part-time Command Center Specialist in Alpharetta, Georgia. The role monitors security operations and technology to identify threats and respond to incidents in real time. The schedule is Saturday and Sunday, 6:00 PM to 6:00 AM, for 24 hours per week. The hourly wage is $19.00. A uniform is provided at no cost. The specialist coordinates responses to security, medical, safety, and emergency events; documents incidents; communicates information to leadership and other stakeholders; checks security systems; and supports emergency response and crisis management. The role requires attention to detail, concentration, and compliance with security procedures and operational standards.

Requirements

Proficiency operating CCTV, access control systems, alarm monitoring, and surveillance technologies.
Ability to multitask and prioritize in a fast-paced, high-stakes environment.
Experience responding to security incidents, medical emergencies, and safety events and coordinating appropriate resources.
Experience conducting investigations and preparing detailed incident reports.
Authorization to work in the United States.
High school diploma or equivalent.
Ability to pass an extensive screening process.
Sharp visual activity and exceptional concentration skills.
State license if required.

Nice To Haves

At least 2 years of experience in a Security Operations Center (SOC), Command Center, Security Control Center, Dispatch Center, Triage Center, or similar environment (listed as preferred).
College degree.
Security, military, or law enforcement experience.

Responsibilities

Monitor and operate access control, CCTV, alarm, and security systems to identify and respond to incidents in real time.
Receive, assess, and coordinate responses to security incidents, medical events, safety concerns, and emergencies, dispatching appropriate resources as needed.
Investigate incidents and complete accurate, detailed reports, logs, and documentation.
Communicate and escalate incident information to leadership and other stakeholders according to established procedures.
Conduct routine system checks to ensure security technology functions properly and report issues.
Maintain incident records, reports, and administrative documentation while protecting sensitive information.
Support emergency response and crisis management through effective communication and coordination.
Follow security policies, procedures, and operational standards while maintaining a professional, detail-oriented work ethic.