Command Center Associate

Floor & Decor • Melbourne, FL

7d • $15

About The Position

The Command Center Associate greets customers and manages the customer storage pick-up process. The position may be full-time or part-time. Associates also assist customers with product questions and selections, maintain product cleanliness and stock according to Floor & Decor brand standards, and work consistently with the company’s core roles.

Requirements

• At least one year of retail sales experience, or an equivalent combination of education and experience sufficient to perform the essential job functions, as determined by the company.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Self-starter who works well in a fast-paced environment.

Responsibilities

• Meet and greet storage buy customers.
• Manage storage buy pick-ups using the company’s car topper program.
• Follow the company’s phone-answering standard operating procedures.
• Verify that the person picking up a storage buy order is authorized to do so.
• Collect required customer information for all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Follow the company’s safety procedures for lifting.
• Maintain expert product knowledge and help customers with product questions and selections.
• Clean and stock products according to Floor & Decor’s brand standards.
• Act and work consistently with the company’s core roles.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed