Combo Agent (Cargo Ramp/Warehouse)

Alliance Ground International•Fort Myers, FL

About The Position

The Combo Agent performs both ramp and warehouse duties within ground handling operations. This dual role involves safely and efficiently handling cargo on the ramp and in the cargo warehouse while complying with aviation regulations, safety protocols, and customer service standards. Ramp duties include loading and unloading aircraft cargo, ensuring correct placement, and securing cargo according to weight and size regulations. Warehouse duties include receiving, inspecting, and storing cargo and ensuring proper documentation, labeling, and compliance with security standards. The agent handles cargo efficiently to meet flight schedules and operational needs, maintains accurate cargo movement, shipment, and inventory records in both settings, and coordinates with team members and departments. All AGI team members are responsible for taking reasonable care for their own and others’ health, wellbeing, safety, and security; cooperating with managers and supervisors on legal requirements; using safety-related company resources appropriately; and reporting dangerous situations, hazards, near misses, incidents, accidents, and dangerous occurrences. They must follow the information, training, policies, and procedures provided by AGI and attend required training courses. AGI offers a comprehensive benefits package. Paid vacation and medical, dental, and vision coverage are available to qualified full-time employees; medical coverage is available to part-time employees. AGI also provides free uniforms, free on-the-job training, a company-matched 401(k), a company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises. Alliance Ground International is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • High school diploma or equivalent.
  • Authorization to work in the United States under the Immigration Reform Act of 1986, if the work location is in the United States; or authorization to work in Canada under the Immigration and Refugee Protection Act of 2001, if the work location is in Canada.
  • 1–3 years of experience in cargo handling, ramp operations, or warehouse management within the aviation industry.
  • Strong attention to detail, physical stamina, and ability to work in a fast-paced environment.
  • Familiarity with cargo handling procedures, safety regulations, and aviation industry standards.

Nice To Haves

  • Certification in cargo handling or a related field.

Responsibilities

  • Load and unload cargo from aircraft, ensuring correct placement and securement in accordance with weight and size regulations.
  • Receive, inspect, and store cargo in the warehouse, ensuring proper documentation, labeling, and compliance with security standards.
  • Handle cargo promptly and efficiently to meet flight schedules and operational needs.
  • Follow safety and security protocols during cargo handling operations.
  • Maintain accurate records of cargo movements, shipments, and inventory in ramp and warehouse settings.
  • Coordinate with team members and departments to support smooth operations.
  • Take reasonable care for personal and others’ health, wellbeing, safety, and security at work.
  • Cooperate with managers and supervisors to support compliance with legal requirements.
  • Avoid intentionally or recklessly interfering with or misusing company-provided safety, security, health, wellbeing, or welfare resources.
  • Inform a manager or supervisor of work situations, equipment, or activities presenting serious or immediate danger.
  • Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor.
  • Work in accordance with provided information and training and applicable health, wellbeing, safety, and security rules and procedures.
  • Understand AGI’s Health & Safety and Security policies and attend required training courses.

Benefits

  • Paid vacation for qualified full-time employees.
  • Medical, dental, and vision coverage for qualified full-time employees.
  • Medical coverage for part-time employees.
  • Free uniforms.
  • Free on-the-job training.
  • Company-matched 401(k) program.
  • Company-paid employee assistance program.
  • Voluntary life insurance.
  • Travel discounts on car rentals, hotels, and cruises.
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