Cargo Ramp Agent

AGI•Miami, FL

About The Position

Alliance Ground International (AGI) is hiring a Cargo Ramp Agent to provide safe, efficient ground support that helps flights depart on time. The role involves aircraft guidance, baggage and cargo handling, aircraft cabin cleaning and stocking, and operating or moving ground-service equipment. Agents work in a fast-paced outdoor aviation environment and coordinate with flight crews, gate agents, and ground crew. The position requires attention to safety and security procedures, completion of required training, and flexibility to work nights, weekends, and holidays.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver's license and a clean driving record.
If working in the United States, be authorized to work in the United States as defined by the Immigration Reform Act of 1986; if working in Canada, be authorized to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Complete ramp and SIDA training to obtain airport-authority identification security.
If required by the customer or role access, be able to secure a Customs Seal through the respective governing agency.
Communicate information and instructions effectively and professionally, verbally and/or by radio, with flight crew, gate agents, and other ground crew.
Have basic math skills; the role may require calculating aircraft weight and balance.
Have computer skills to use systems for tracking cargo and baggage.
Have problem-solving skills to troubleshoot loading and unloading issues.
Have time-management skills to complete tasks efficiently in a fast-paced environment.
Be able to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly and repetitively lift 40-to-50-pound items onto raised surfaces.
Be able to carry heavy items up and down narrow jetway stairs.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods, and work in cramped or high places.
Be alert to moving vehicles and aircraft and use radio equipment to communicate with crew and airport authorities.
Be able to work outdoors in all types of weather and around jet and machinery noise.
Be willing to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Guide inbound and outbound airplanes to and from gates.
Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail safely between aircraft bins and ground equipment.
Protect baggage, air cargo, and airmail from weather, loss, theft, damage, or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment, including pushback equipment, and maintain visual contact with Wing Walkers to ensure safe operation.
Operate or drive motorized equipment such as belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and deicers, or manually push and pull carts and containers.
Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other passenger property, and prepare related records.
Complete paperwork and forms connected with work assignments and enter data into the company's information system as required.
Follow company procedures and protocols to operate safely and responsibly.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others' health, wellbeing, safety, and security at work.
Cooperate with managers and supervisors on legal and company requirements, and avoid misuse of safety and security resources.
Inform a manager or supervisor about dangerous work situations, equipment, or activities, and report hazards, near misses, incidents, accidents, and dangerous occurrences.
Carry out work according to provided information, training, and health, safety, wellbeing, and security procedures; understand AGI policies and attend required training.