Collision Production Manager

Boyd Group Services•Clinton Township, MI

15d•$65,000 - $70,000

About The Position

The Production Manager leads and manages workflow through effective workforce utilization while providing an exceptional customer experience. This role helps ensure repair quality, meets vehicle delivery target dates, and works with team members to achieve repair facility KPIs. The Production Manager is responsible for ensuring vehicles are repaired on time and meet Gerber Collision’s quality expectations and customer needs, while serving as a Gerber Collision brand ambassador.

Requirements

High school diploma or equivalent.
Three years of experience.
Proven experience in a collision repair environment or similar role.
Self-motivated with decision-making skills.
Ability to operate effectively in a fast-paced environment, multitask, and work under pressure.
Time management skills and ability to meet deadlines.
Ability to give direction in a team environment.
Ability to interpret work scope from vehicle estimates or work orders.
Customer-service orientation and strong organizational skills.
Comprehensive knowledge of vehicle repair practices.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Valid driver's license.
Frequently able to bend, crouch, reach, handle tools, and lift more than 50 pounds of materials.

Nice To Haves

I-CAR Registered and working toward Gold Class certification.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Plan the daily production schedule to maximize efficiency and maintain cycle time goals.
Lead production meetings to communicate priorities to staff.
Perform in-process quality control checks to ensure company standards are met.
Identify and address quality issues or production delays immediately.
Perform a final quality inspection before delivering vehicles to customers.
Work in alignment with team members to achieve repair facility KPIs.
Other duties may be assigned.

Benefits

Annual paid time off plans.
Two weeks of paid parental leave for full-time employees who work a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option available.