Collision Production Manager

Boyd Group Services•Fort Wayne, IN

21h•$60,000 - $75,000

About The Position

The Production Manager leads and manages workflow through effective workforce utilization while providing an exceptional customer experience. The role is pivotal in maintaining repair quality, achieving vehicle delivery targets, and working with team members to meet repair facility KPIs. The manager ensures vehicles are repaired on time, meet Gerber Collision’s quality expectations, and satisfy customer needs. The Production Manager is also expected to serve as a dedicated Gerber Collision brand ambassador.

Requirements

High school diploma or equivalent.
Proven experience in a collision repair environment or similar role.
Three years of experience.
Self-motivation and decision-making skills.
Ability to work in a fast-paced environment, multitask, and work under pressure.
Time-management skills and ability to meet deadlines.
Ability to give direction in a team environment.
Ability to interpret work scope from vehicle estimates or work orders.
Customer-service orientation and strong organizational skills.
Comprehensive knowledge of vehicle repair practices.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Valid driver’s license.
Frequently bend, crouch, reach, handle tools, and lift materials in excess of 50 pounds.
I-CAR Registered and working toward Gold Class certification.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Plan the daily production schedule to maximize efficiency and maintain cycle-time goals.
Run production meetings to communicate priorities to staff.
Perform in-process quality-control checks to ensure company standards are met.
Immediately identify and address quality issues or production delays.
Perform a final quality inspection before delivering vehicles to customers.
Work in alignment with team members to achieve repair facility KPIs.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.