COLLISION CENTER MANAGER

Elite Recruiting Services • Rio Rancho, NM

2d • $100,000 • Onsite

About The Position

The Collision Center Manager oversees the day-to-day operation of an automotive collision repair facility, from vehicle intake and estimating through production and final delivery. The role manages estimators, body technicians, painters, and support staff; monitors workflow, repair cycle times, shop efficiency, and financial performance; and oversees estimates, supplements, insurance approvals, and repair documentation. The manager also develops the team, maintains relationships with insurance companies and business partners, and ensures repairs meet OEM procedures, safety standards, and quality expectations while supporting customer satisfaction.

Requirements

• Previous collision center management experience.
• Strong background in automotive collision repair operations.
• Hands-on CCC ONE experience.
• Knowledge of collision estimating, supplements, insurance procedures, and repair production.
• Proven ability to manage collision center staff and daily workflow.
• Experience monitoring shop performance, productivity, cycle times, and profitability.
• Strong leadership, organizational, and communication skills.

Nice To Haves

• Experience managing a high-volume collision center.
• Dealership-affiliated collision center experience.
• Experience managing budgets, expenses, and operational goals.
• Knowledge of OEM repair procedures and industry standards.

Responsibilities

• Oversee daily collision center operations, from vehicle intake and estimating through production and final delivery.
• Manage estimators, body technicians, painters, and support staff.
• Monitor production schedules, repair cycle times, workflow, and shop efficiency.
• Oversee estimates, supplements, insurance approvals, and repair documentation.
• Track key performance indicators, labor productivity, revenue, and overall profitability.
• Build and maintain relationships with insurance companies, vendors, and business partners.
• Recruit, train, coach, and hold team members accountable for performance.
• Ensure repairs meet OEM procedures, safety standards, and quality expectations.
• Maintain strong customer communication and satisfaction throughout the repair process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed