Collision Center Manager

Elite Recruiting Services • Rio Rancho, NM

1d • Onsite

About The Position

A confidential automotive group in the Albuquerque, New Mexico area is seeking an experienced Collision Center Manager to run the day-to-day operations of an automotive collision repair facility. This is a leadership position requiring prior collision center management experience and hands-on CCC ONE experience. The manager will oversee the complete operation, from vehicle intake and estimating through production and final delivery, while developing a productive team and maintaining repair quality and customer satisfaction.

Requirements

• Previous Collision Center Management experience is required.
• Strong background in automotive collision repair operations.
• Hands-on CCC ONE experience is required.
• Knowledge of collision estimating, supplements, insurance procedures, and repair production.
• Proven ability to manage collision center staff and daily workflow.
• Experience monitoring shop performance, productivity, cycle times, and profitability.
• Strong leadership, organizational, and communication skills.

Nice To Haves

• Experience managing a high-volume collision center.
• Dealership-affiliated collision center experience.
• Experience managing budgets, expenses, and operational goals.
• Knowledge of OEM repair procedures and industry standards.

Responsibilities

• Oversee daily collision center operations, from vehicle intake and estimating through production and final delivery.
• Manage estimators, body technicians, painters, and support staff.
• Monitor production schedules, repair cycle times, workflow, and shop efficiency.
• Oversee estimates, supplements, insurance approvals, and repair documentation.
• Track key performance indicators, labor productivity, revenue, and overall profitability.
• Build and maintain relationships with insurance companies, vendors, and business partners.
• Recruit, train, coach, and hold team members accountable for performance.
• Ensure repairs meet OEM procedures, safety standards, and quality expectations.
• Maintain customer communication and satisfaction throughout the repair process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed