Collision Center Technician

Hendrick Automotive Group

10d•Onsite

About The Position

The Collision Center Technician identifies and performs vehicle body repairs in accordance with factory and Collision Center specifications. The role examines customer vehicle damage, identifies and estimates necessary repairs, requests parts, repairs or replaces damaged body parts, and documents work performed. Repairs must be completed efficiently and in accordance with Collision Center and insurance company guidelines. The technician maintains Company standards for customer satisfaction, keeps the work area organized, clean, and safe, participates in required training, accurately records work hours, follows safety rules and Company policies, and demonstrates the Company’s Core Values. The position has no direct supervisory responsibilities. Other duties may be assigned, and responsibilities may be revised at the Company’s discretion.

Requirements

High school diploma.
Automotive field of study or work experience.
Five or more years of desired work experience.
Demonstrable knowledge of body repair methods; Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Valid driver’s license.
Basic computer skills to use the timekeeping system and ability to learn parts inventory and ordering software.
Ability to understand and follow instructions and communicate effectively with customers and Company personnel.
Ability to read and comprehend instructions, correspondence, and memos; present information effectively in one-on-one and small-group situations.
Ability to add, subtract, multiply, and divide.
Ability to use common-sense reasoning, handle standardized situations, and understand and follow technical manuals.
Regular and predictable attendance.
Ability to lift up to 80 pounds and perform duties involving standing, walking, talking, hearing, handling objects, reaching, stooping, kneeling, crouching, or crawling.

Responsibilities

Examine body damage on customer vehicles.
Identify necessary body repair work and estimate its cost.
Request necessary parts.
Perform body repairs, including removing damaged body parts and replacing them with repaired or new parts.
Document repairs performed.
Perform repairs efficiently and according to Collision Center and insurance company guidelines.
Maintain CSI at or above Company standards.
Maintain an organized, clean, and safe work area.
Participate in required training.
Accurately record all hours worked in the Company timekeeping system.
Follow Safeguards rules and regulations, Company policies and procedures, and applicable safety rules.
Demonstrate the Company’s Core Values.
Perform other duties as assigned or requested by a supervisor.