Collision Center Estimator

Serpentini Automotive Group•Tallmadge, OH

About The Position

Serpentini Automotive Group is seeking a detail-oriented and experienced Collision Center Estimator to join its team in Tallmadge, Ohio. The estimator assesses collision damage and prepares repair cost estimates, while coordinating with customers, insurance companies, and the repair team to support quality service and customer satisfaction. The role also involves maintaining estimate and customer records and staying current on industry trends, repair techniques, and vehicle technology. Serpentini Automotive Group describes itself as a leading automotive company committed to exceptional service and quality. It offers a dynamic and supportive work environment focused on innovation, teamwork, and customer satisfaction, with opportunities for employees to grow their careers.

Requirements

  • Proven experience as a collision estimator or in a similar automotive industry role.
  • Strong knowledge of vehicle parts, repairs, and insurance estimating software, such as CCC ONE or Mitchell.
  • Excellent communication skills and the ability to explain technical information to non-experts.
  • Attention to detail and strong organizational skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and reliable transportation.

Responsibilities

  • Perform detailed damage assessments on vehicles involved in collisions.
  • Prepare accurate repair cost estimates using industry-standard software and tools.
  • Explain vehicle damage, repair procedures, and timelines to customers.
  • Coordinate with insurance adjusters to ensure estimates meet policy requirements.
  • Work with the collision repair team to confirm repair processes and timelines.
  • Maintain records of estimates, revisions, and customer interactions.
  • Stay updated on industry trends, repair techniques, and vehicle technology.

Benefits

  • Competitive salary ranging from $60,000 to $150,000 per year.
  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth within Serpentini Automotive Group.
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