Collision Manager in Training
About The Position
Managers in Training learn Gerber Collision & Glass processes and the responsibilities of each position in the WOW Process. They are expected to provide excellent customer experiences and strive for the best results. The role includes completing role-based certifications and performing the duties of customer service representative, parts coordinator, and estimator to gain knowledge of each position. The manager in training must complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way. Compensation is $33–$47 per hour, commensurate with skill, education, and experience. The position may also be eligible for bonuses tied to individual or business initiatives. Physical demands must be met to perform the essential functions of the job; reasonable accommodations may be made for individuals with disabilities.
Requirements
- High school diploma or GED.
- Successfully complete role-based certifications and competencies for each shop position.
- Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.
Nice To Haves
- College or military background preferred.
- Automotive technical education training preferred.
- Completed courses specializing in repair procedures.
Responsibilities
- Ensure consistent execution of the WOW (Wow Operating Way) plan.
- Complete the CSR Role Based Certification and perform CSR duties for several weeks to learn the role.
- Complete the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks to learn the role.
- Complete the Estimator Role Based Certification and perform Estimator duties for several months to learn the role.
- Successfully complete the role-based competencies for each position in the shop.
- Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.
- WOW every customer and strive to be the best.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
