Collision Manager in Training
About The Position
Managers in Training learn Gerber Collision & Glass processes and the responsibilities of each position in the WOW Process. They are expected to provide an excellent customer experience and strive for strong performance. The role includes completing role-based training and successfully performing the duties of the CSR, Parts Coordinator, and Estimator positions, as well as completing the General Manager onboarding program and demonstrating knowledge of the WOW Operating Way. Duties and responsibilities may change at any time, with or without notice. The physical demands of the job must be met to perform its essential functions; reasonable accommodations may be made for individuals with disabilities.
Requirements
- High School Diploma or GED.
- Successfully complete role-based competencies for each shop position.
Nice To Haves
- College or military background.
- Automotive technical education training.
- Completed courses specializing in repair procedures.
Responsibilities
- Ensure consistent execution of the WOW (Wow Operating Way) plan.
- Complete the CSR Role Based Certification and perform CSR duties for several weeks to learn the role.
- Complete the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks to learn the role.
- Complete the Estimator Role Based Certification and perform Estimator duties for several months to learn the role.
- Successfully complete role-based competencies for each position in the shop.
- Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.
- Provide an excellent customer experience and strive to be the best.
Benefits
- May be eligible for bonus opportunities tied to individual or business initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
