Collision Estimator / Auto Body Estimator
About The Position
Diehl Collision of Butler is hiring an experienced, organized, and customer-focused Collision Estimator in Butler, Pennsylvania. The estimator inspects vehicles, assesses collision damage, prepares and updates repair estimates and supplements, and works with customers, insurance companies, adjusters, and shop personnel throughout the repair process. The role involves reviewing OEM repair procedures, documenting damage, identifying additional damage, and helping ensure estimates accurately reflect the repairs needed to return vehicles to pre-accident condition. The estimator maintains repair documentation and helps provide customers with a smooth repair process and outstanding service.
Requirements
- Previous collision estimating, auto body estimating, insurance estimating, or collision repair experience.
- Knowledge of automotive collision repair procedures.
- Understanding of vehicle construction, body repair, refinishing, parts, and labor operations.
- Experience working with insurance companies and adjusters.
- Strong computer and estimating software skills.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Attention to detail and commitment to estimate accuracy.
- Ability to manage multiple repairs and customers simultaneously.
- Professional customer-service skills.
- Valid driver's license and acceptable driving record.
Nice To Haves
- Experience with commonly used collision estimating and shop management software is highly desirable.
Responsibilities
- Inspect vehicles and accurately assess collision and body damage.
- Prepare detailed estimates for parts, labor, paint, materials, and necessary repairs.
- Write and update collision repair estimates and supplements.
- Work directly with customers throughout the repair process.
- Communicate with insurance adjusters and insurance companies about estimates, supplements, approvals, and repair procedures.
- Review OEM repair procedures and identify required operations.
- Document vehicle damage with photographs and supporting information.
- Coordinate with technicians, painters, parts personnel, and production staff.
- Monitor repairs and help keep customers informed of vehicle status.
- Identify additional or hidden damage discovered during disassembly.
- Prepare supplemental estimates when additional repairs are required.
- Verify estimates accurately reflect the work needed to return vehicles to pre-accident condition.
- Maintain accurate customer, vehicle, insurance, and repair documentation.
- Help ensure a smooth repair process from initial estimate through vehicle delivery.
- Provide outstanding customer service to vehicle owners.
Benefits
- Competitive compensation.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off.
- Employee vehicle purchase and service discounts.
- Training and professional development opportunities.
- Modern collision repair facilities and equipment.
- Opportunities for career advancement within Diehl Automotive.
- Supportive, team-oriented work environment.
- Consistent collision repair business.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
