College Intern - Airport Operations & Planning Analyst (DFW)

Envoy Air•Dallas - Fort Worth (DFW) Airport, TX

About The Position

Envoy Air is seeking a college intern to support the DFW Airport Operations team as an operational analyst. The paid 11-week summer internship offers exposure to airport and airline operations, including DFW Hub Control Center operations, departure and arrival performance, delay analysis, staffing and resource utilization, baggage performance, and operational planning. The intern will work alongside airport leadership and operational teams to analyze performance, identify trends, and support improvement initiatives. The role may also support operational readiness for major airport construction and terminal transitions, including evaluating changes to facilities, gates, staffing, equipment, and operational processes. The intern will complete a project focused on a real DFW operational opportunity and present findings and recommendations to DFW Operations leadership. The pay rate is $22 per hour.

Requirements

Be at least 18 years old.
Be enrolled in an undergraduate or graduate degree program in Business Management, Management – General, Aviation Management, Industrial Engineering, Data Analytics, Data Science, or a related field.
Be classified as a Junior, Senior, or Graduate student when the internship starts.
Have a minimum 3.0 grade point average.
Be proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Be able to present data to all levels of management.
Demonstrate effective oral and written communication skills.
Be willing and able to travel.
Be able to read, write, fluently speak, and understand English.
Possess the legal right to work in the United States.
Work effectively in a team environment, prioritize work and projects to meet deadlines and objectives, work with minimal supervision, report to work regularly and on time, and be self-motivated.

Nice To Haves

Experience with Microsoft Power BI, Tableau, or similar data-visualization tools.
Experience with data analysis, forecasting, process improvement, or operational planning.
Interest in airline operations, airport management, operations research, or analytics.
Advanced Microsoft Excel skills.
Experience translating operational data into actionable recommendations.

Responsibilities

Analyze operational performance data, including on-time performance, delay drivers, baggage performance, and operational reliability, to identify trends and improvement opportunities.
Partner with Workforce Planning and DFW station leadership to evaluate staffing, workload, resource utilization, and forecast-versus-actual performance.
Develop dashboards, reports, and presentations that translate operational data into clear, actionable insights.
Support DFW Hub Control Center and airport-wide process improvement initiatives focused on operational efficiency, reliability, and the customer experience.
Support operational readiness planning for terminal construction, facility changes, gate transitions, and other operational changes, including impacts to staffing, equipment, baggage processes, and resources.
Participate in operational observations and field visits to understand frontline execution and identify improvement opportunities.
Complete an internship project focused on a real DFW operational opportunity and present findings and recommendations to DFW Operations leadership.