About The Position

Envoy Air is seeking a college intern to support the DFW Airport Operations team as an operational analyst. The paid 11-week summer internship provides real-world experience in commercial aviation and the opportunity to build a professional network. The intern will work with airport leadership and operational teams to analyze performance, identify trends, and support improvement initiatives. Areas of exposure may include DFW Hub Control Center operations, departure and arrival performance, delay analysis, staffing and resource utilization, baggage performance, and operational planning. The intern may also support operational readiness initiatives related to airport construction and terminal transitions. The internship includes a project focused on a real DFW operational opportunity, with findings and recommendations presented to DFW Operations leadership. Pay rate is $22 per hour.

Requirements

  • Minimum age of 18.
  • Enrolled in an undergraduate or graduate degree program in Business Management, Management – General, Aviation Management, Industrial Engineering, Data Analytics, Data Science, or a related field of study.
  • Must be classified as a Junior, Senior, or Graduate student upon start of internship.
  • Minimum 3.0 GPA.
  • Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
  • Ability to present data to all levels of management.
  • Demonstrated ability to communicate effectively orally and in writing.
  • Must be willing and able to travel.
  • Must be able to read, write, fluently speak, and understand English.
  • Must possess the legal right to work in the United States.
  • Ability to work in a team environment, prioritize work and projects to meet deadlines and objectives, work with minimal supervision, report to work regularly and on time, and remain self-motivated.

Nice To Haves

  • Experience with Microsoft Power BI, Tableau, or similar data-visualization tools.
  • Experience with data analysis, forecasting, process improvement, or operational planning.
  • Interest in airline operations, airport management, operations research, or analytics.
  • Advanced Microsoft Excel skills.
  • Experience translating operational data into actionable recommendations.

Responsibilities

  • Analyze operational performance data, including on-time performance, delay drivers, baggage performance, and operational reliability, to identify trends and opportunities for improvement.
  • Partner with Workforce Planning and DFW station leadership to evaluate staffing, workload, resource utilization, and forecast-versus-actual performance.
  • Develop dashboards, reports, and presentations that translate operational data into clear, actionable insights.
  • Support DFW Hub Control Center and airport-wide process improvement initiatives focused on operational efficiency, reliability, and the customer experience.
  • Support operational readiness planning for terminal construction, facility changes, gate transitions, and other operational changes, including impacts to staffing, equipment, baggage processes, and resources.
  • Participate in operational observations and field visits to understand frontline execution and identify improvement opportunities.
  • Complete an internship project focused on a real DFW operational opportunity and present findings and recommendations to DFW Operations leadership.

Benefits

  • Paid 11-week summer internship
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