College Intern - Airport Operations Administrative Analyst (ORD)

Envoy Air•Chicago, IL

4d•Onsite

About The Position

Envoy Air is seeking a college intern to support the ORD Airport Operations & Administration team as an analyst. This paid 11-week summer internship offers practical experience in commercial aviation and the opportunity to build a professional network. The intern will work alongside airport leadership and operational teams to analyze performance, identify trends, and support improvement initiatives. Areas of exposure may include ORD Hub Control Center operations, departure and arrival performance, delay analysis, staffing and resource utilization, baggage performance, and operational planning. The role may also support operational readiness for airport construction and terminal transitions, including evaluating impacts to facilities, gates, staffing, equipment, and operational processes. The intern will complete a project focused on an ORD operational opportunity and present findings and recommendations to ORD Operations leadership. The position is based at Chicago O’Hare International Airport in Chicago, Illinois, and pays $22 per hour.

Requirements

Be at least 18 years old.
Be enrolled in an undergraduate or graduate degree program in business management, general management, aviation management, industrial engineering, or a related field.
Be classified as a junior, senior, or graduate student when the internship begins.
Have a minimum 3.0 grade point average.
Be located in the Chicago metroplex.
Be proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Be able to present data to all levels of management.
Demonstrate effective oral and written communication skills.
Be willing to travel.
Be able to read, write, fluently speak, and understand English.
Possess the legal right to work in the United States.
Be able to work in a team environment, prioritize work and projects to meet deadlines and objectives, work with minimal supervision, report to work regularly and on time, and be self-motivated.

Nice To Haves

Experience with Microsoft Power BI, Tableau, or similar data-visualization tools.
Experience with data analysis, forecasting, process improvement, or operational planning.
Interest in airline operations, airport management, operations research, or analytics.
Experience with artificial intelligence to support automation, reporting, or analysis.
Advanced Microsoft Excel skills, including pivot tables, dynamic formulas, and macros.
Experience translating operational data into actionable recommendations.

Responsibilities

Analyze operational performance data, including on-time performance, delay drivers, baggage performance, and operational reliability, to identify trends and improvement opportunities.
Analyze administrative and workforce processes to identify opportunities for improvement and automation.
Develop dashboards, reports, and presentations that turn operational data into clear, actionable insights.
Maintain clear documentation of process changes, workflows, and automation standards.
Train and support ORD team members as they adopt new tools and processes.
Support operational readiness planning for terminal construction, facility changes, gate transitions, and other operational changes, including impacts to staffing, equipment, baggage processes, and resources.
Complete an internship project focused on a real ORD operational opportunity and present findings and recommendations to ORD Operations leadership.