Collector - In House (On Site - Wadsworth, OH)

Cornwell Quality Tools Co. • Wadsworth, OH

13h • $20 - $23 • Onsite

About The Position

Cornwell Quality Tools is hiring an in-house Collector at its corporate office in Wadsworth, Ohio. The role contacts past-due borrowers and works with borrowers and dealers to resolve overdue accounts, arrange and process payments, and evaluate requests for deferred payments. It also involves arranging repossessions when needed, providing payoff quotes, investigating misapplied payments, maintaining collection reference files, and periodically reviewing accounts receivable. The position is on site at the corporate office five days a week.

Requirements

• High school degree or GED.
• At least 3–5 years of collection experience; consumer credit experience is preferred. Time spent in B2B or medical collections does not count toward this experience requirement.
• Detail-oriented, with strong analytical and critical-thinking skills.
• Excellent verbal and written communication skills.
• Strong time-management and organizational skills.
• Proficiency in Microsoft Office and computer database systems.

Nice To Haves

• Consumer credit collections experience, such as credit cards or third-party collections.

Responsibilities

• Call past-due borrowers to arrange payments after reviewing accounts with dealers and borrowers.
• Answer calls from borrowers and, occasionally, dealers about borrower accounts.
• Process online borrower payments after negotiating payment arrangements.
• Evaluate situations and approve and process deferred payments.
• Arrange repossession of goods sold to borrowers when necessary.
• Provide dealers with payoff quotes on borrower accounts.
• Investigate and process misapplied payments resulting from internal or external errors.
• Maintain collection reference files on a PC and periodically review accounts receivable.
• Perform other duties as needed.

Benefits

• Medical plan and wellness program with savings on weekly premiums.
• Dental and vision coverage.
• Paid medical leave.
• Paid time off and paid holidays.
• Competitive wages.
• Employee Stock Ownership Program (ESOP).
• Life insurance and Accidental Death & Dismemberment (AD&D) coverage.
• Short- and long-term disability insurance.
• 401(k) retirement plan eligibility.
• Employee Assistance Program with free, confidential support services.
• Employee and family events, including a summer picnic and recognition meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED