Collector I & II - Refunds and Denials

Baptist Health

2d • Onsite

About The Position

The Collector II shall be responsible for resolving all outstanding insurance account balances over 30 days old and any related documentation in order to receive payment in a timely manner. The Collector will utilize multiple computer systems and electronic payor systems on a daily basis. This individual shall be instrumental in facilitating organizational and departmental process and procedure improvements. Additionally, the Collector is responsible for updating patient account notes to reflect the aggressive collection logic necessary for expediting payments. This position may have additional duties assigned that are within scope of the role.

Requirements

• High school diploma or equivalent.
• At least 1 year of data entry required.
• PC experience required with knowledge of Excel and Word applications.
• Ability to read and write proficiently.
• Good math skills.
• Excellent communication skills, both verbal and written.
• Demonstrates positive attitude and acceptance of Baptist Health values.

Nice To Haves

• Previous background of working in a healthcare related field, with knowledge of third party payers for at least 1 year.
• Previous background working with healthcare insurance companies to resolve payment complications.
• Healthcare collection experience.
• CPAT/CPAR certification preferred.

Responsibilities

• Resolving all outstanding insurance account balances over 30 days old and any related documentation in order to receive payment in a timely manner.
• Utilizing multiple computer systems and electronic payor systems on a daily basis.
• Facilitating organizational and departmental process and procedure improvements.
• Updating patient account notes to reflect the aggressive collection logic necessary for expediting payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees