Collections Specialist
EMT Ambulance•North Canton, OH
•Onsite
About The Position
The Collections Specialist reports to the Billing Manager and supports the Billing Department by making outgoing calls to collect balances due and working on aging patient balances. The role also involves receiving incoming calls, answering billing questions, and taking payments by phone. Accuracy and confidentiality are extremely important. This is an in-person, hourly role.
Requirements
- High school diploma or GED.
- Good attitude.
- Understanding of HIPAA.
- Strong written and verbal communication skills.
- Confidentiality.
- Attention to detail.
- De-escalation skills.
- Strong math skills.
Nice To Haves
- Previous collections experience.
- Posting experience.
Responsibilities
- Make outgoing calls to collect balances due.
- Work on aging patient balances through outgoing calls.
- Receive incoming phone calls and answer billing questions.
- Take payments by phone.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
