Collections Specialist

DOCUmation • San Antonio, TX

1d • Onsite

About The Position

The Collections Specialist will manage the receivables aging, collect on delinquent accounts, and process refund requests as needed. This position requires a strong computer, excel, and communication skills, a high level of accuracy, and the ability to multi-task.

Requirements

• One to two years of receivables experience preferred.
• Proficient with Microsoft Office Suite.
• Attention to Detail.
• Communication - verbal & written.

Responsibilities

• Reconcile Receivables Aging.
• Process debit and credit memos as needed.
• Process credit card and ACH payments
• Process refund requests.
• Communicate effectively with customers on past due status or other issues on account.
• Back up for custmer setups and updates
• Special projects as defined by the Accounting Supervisor.

Benefits

• Generous Paid Time Off (PTO) policy.
• Parental and caregiver leave.
• Tuition reimbursement.
• Quarterly bonuses for eligible positions.
• Paid holidays.
• 401(k) plan with employer match.
• Free employee-only health insurance.
• Paid Volunteer Time Off (VTO)
• Pre-paid legal coverage available
• FSA and HSA options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED