Collections Specialist
About The Position
An established and growing restoration general contractor is seeking a results-driven Collections Specialist with experience in the construction restoration, mitigation, and insurance repair industry. The role focuses on proactive cash-flow recovery and managing restoration projects from initial invoice generation through final payment. This includes handling multi-party checks, mortgage company escrows, Xactimate invoice disputes, and insurance adjuster approvals. The specialist will use PSA (Proven Jobs) to track project timelines and protect company revenue while maintaining firm, professional relationships with property owners, commercial clients, and insurance adjusters.
Requirements
- A minimum of 2–4 years of Accounts Receivable and collections experience specifically in restoration, mitigation, or restoration-focused construction.
- Exceptional verbal and written communication skills for communicating with stressed property owners while meeting corporate collection targets.
- Working knowledge of the restoration claims process, including approval and payment of structural and contents mitigation claims by major carriers.
Nice To Haves
- Hands-on experience navigating PSA (Proven Jobs) is highly preferred.
- Familiarity with Xactimate billing layouts is a strong plus.
Responsibilities
- Monitor accounts receivable aging schedules in PSA (Proven Jobs) and pursue overdue accounts for water mitigation, mold remediation, fire damage, and reconstruction projects.
- Contact insurance adjusters and third-party administrators to secure job approvals, track claim payouts, and resolve structural versus mitigation billing discrepancies.
- Follow up on multi-party insurance checks and coordinate with property owners and mortgage loss draft departments to expedite inspection approvals and endorsements.
- Negotiate payment arrangements and deductible collections with property owners who have out-of-pocket costs.
- Review damage estimates, change orders, and certificates of completion with project managers in PSA (Proven Jobs) to resolve payment hurdles.
- Process accurate job invoices and reconcile incoming ACH, check, wire, and credit card payments against open projects.
Benefits
- Health insurance
- Retirement matching program
- Holiday and paid time off
- Referral program
- Cell phone allowance
- Opportunities for career advancement
- Competitive base salary
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
