Collections Specialist

Aspire Rural Health System•Cass City, MI

53d•Onsite

About The Position

Aspire Rural Health System is hiring a Collections Specialist. We’re looking for individuals with a positive attitude to join our dedicated team of healthcare professionals committed to delivering the highest quality of service to both our patients and employees.

Requirements

Associate degree or 3-5 years’ experience in accounts receivable and patient/customer collections.
Knowledge and proven experience in billing and collection of patient/customer accounts.
Knowledge of basic 3rd party billing, accounts receivable, and data processing.
Ability to work independently, prioritize, and manage multiple tasks simultaneously.
Demonstrates proficiency and possess effective communication, interpersonal, and problem-solving skills.

Nice To Haves

Collections experience in healthcare environment preferred

Responsibilities

Responsible for timely and accurate billing and collection of all patient accounts.
Ensure that accurate and complete information appears on the patient statements.
Research and resolve open accounts thoroughly and accurately.
Follow-up on unpaid patient accounts in a timely manner.
Follow up on incorrectly paid claims with billing staff, patient phone calls, and correspondence.
Process and post accurate patient account payments and adjustments in a timely manner.
Safeguard the public relations of the hospital and clinics by consistent professional conduct and respect for patients.
Complete all job responsibilities in a timely manner, consistently meeting all established deadlines.
Always maintain patient confidentiality.
Understanding of Revenue, CPT, HCPC, and ICD-10 codes.