Collections Representative

Aston Carter•Stuart, FL

7d•$23 - $23•Onsite

About The Position

The Accounts Receivable Specialist will join the finance team in Stuart, Florida, managing business customer accounts to support timely payments, healthy cash flow, and positive customer relationships. The role includes reviewing aging reports, communicating with customers about outstanding invoices and account inquiries, investigating and resolving billing discrepancies and payment disputes, applying payments and adjustments, and supporting reconciliation activities. The specialist will collaborate with Accounting, Credit, Customer Service, and other internal teams, document account activity, monitor collection performance indicators, and use ERP/accounting platforms and Microsoft Excel and Outlook. This is a contract-to-hire position performed fully onsite in Stuart, Florida.

Requirements

At least 3 years of Accounts Receivable, Collections, Credit, or related financial operations experience.
Experience managing business-to-business (B2B) customer accounts.
Strong customer service and relationship-management skills.
Excellent verbal and written communication skills.
Ability to investigate account issues and develop effective resolutions.
Strong organizational skills and ability to prioritize multiple responsibilities.
Intermediate proficiency in Microsoft Excel and Outlook.
Experience with ERP or accounting systems such as JD Edwards (JDE), SAP, Oracle, or similar platforms.
Ability to work independently and contribute to a collaborative team environment.
Comfort working with performance goals and deadlines in a fast-paced setting.

Nice To Haves

Associate's degree in Accounting, Business, Finance, or a related field.
Experience supporting medium-to-large customer accounts.
Experience in accounts receivable reconciliation and payment application.
Credit and collections experience within a corporate environment.
Familiarity with franchise, multi-location, or parent/child account structures.

Responsibilities

Manage a portfolio of business customer accounts to support timely payment and healthy account status.
Review accounts receivable aging reports and identify opportunities to improve collection performance and cash flow.
Communicate proactively with customers regarding outstanding invoices, payment status, and account inquiries.
Research and resolve billing discrepancies, payment disputes, deductions, and account concerns.
Build and maintain positive customer relationships while professionally addressing payment-related matters.
Collaborate with Accounting, Credit, Customer Service, and other internal teams to resolve account issues and improve processes.
Apply customer payments, process account adjustments, and support reconciliation activities as needed.
Accurately document customer interactions, account activity, and resolutions in company systems.
Monitor key performance indicators such as account aging, payment trends, and collection effectiveness.
Use ERP and accounting systems, including JD Edwards (JDE) or similar platforms, to manage account activity.
Prepare reports and maintain records using Microsoft Excel and Outlook.
Contribute to team goals while maintaining accuracy, productivity, and professionalism.