Collections Representative

America's CAR-MART, Inc.•Mountain Home, AR

About The Position

America's Car-Mart is seeking a motivated, results-driven Field Collections Representative to help support the company's financial health while providing customer service. The role involves visiting customers in the field, negotiating payments, and maintaining accurate collection records while complying with applicable legal and regulatory requirements. Compensation is hourly, with eligibility for a monthly bonus of up to $425. Bonus eligibility begins on the first day of the month after the employee's start date, with payment in the subsequent month.

Requirements

  • Background in collections.
  • Strong communication skills.
  • Commitment to achieving targets.

Responsibilities

  • Conduct field visits to customers' locations for collections purposes.
  • Negotiate payment arrangements and settlement options with customers.
  • Use effective communication to build rapport and address customer concerns.
  • Document customer interactions and update collection records.
  • Ensure compliance with legal and regulatory requirements related to collections.

Benefits

  • Medical plan
  • Dental plan
  • Vision plan
  • Life insurance plan
  • 401(k) with employer match
  • Stock purchase plan
  • Paid time off
  • Eligibility for a monthly bonus of up to $425
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