Collections Representative

Yeo & Yeo•Saginaw, MI

17h•Onsite

About The Position

Yeo & Yeo Medical Billing & Consulting was established in 1998 as an affiliate of Yeo & Yeo to provide clients with medical billing and additional practice management solutions. We have devoted ourselves to helping clients maximize their reimbursement and assist in educating them with the ever-changing rules and guidelines of Medicare and other insurance carriers as well as CPT, HCPCS and ICD-10 coding. Yeo & Yeo Medical Billing & Consulting maintains a highly trained staff with experience in all areas of physician billing. Several Certified Professional Coders on staff assist in choosing proper diagnostic codes and procedure codes. Our billing specialists receive ongoing training specific to medical specialty. We continually train our staff by updating and maintaining their knowledge of insurance carrier trends and changes in billing rules and policies. Our people are our future – we provide the venue for individuals who have the desire and drive to grow Career paths are not do-it-yourself at MBC. You will be equipped with career development and advocacy experiences, career ladder choices, support in advancing to leadership positions, and a successful integration of your personal and professional life. When it comes to delivering outstanding business solutions, only the best people make that happen. With over 200 professionals across our family of Yeo & Yeo companies, you join a diverse team of passionate, forward-thinking people collectively working together to positively impact our clients and our communities.

Requirements

1 year of previous collections experience
Excellent interpersonal skills
Proficient knowledge and use of office technology and equipment
A solid understanding of finances and how to use computer software used to assist with collections
Management of daily, weekly, monthly activity guidelines
Must be organized, flexible, analytical and resilient when trying to resolve a collection or past due account
Good work ethic and attendance a must
Adaptability to work well with all levels of management and staff
MS office; including Excel, MS Word, Outlook, Lync and PowerPoint
Must be able to operate in a paperless environment

Responsibilities

Handle billing and collection responsibilities
Assist the billing manager to ensure that the organization receives accurate payments in a timely fashion
Keep track of customer contract information, delinquent accounts and payment plans
Attempt to reach the customer by phone, mail or email if an account is past due
Prioritize which accounts warrant immediate attention, as opposed to those that can be handled later
Work with customers whose payments have fallen past due offering smaller payments over a longer time