Collections Representative

Drive Medical•Port Washington, NY

About The Position

The Collections Representative will be responsible for a portfolio of accounts, ensuring that they are kept within “current” standards. They will build and uphold positive relationships with external clients and internal, cross-departmental stakeholders.

Requirements

Ability to communicate effectively to others, maintaining a persuasive and credible presentation style at all levels of the organization
Ability to handle information in a confidential manner
Accountable, self-motivated, hands-on and dynamic
Ability to work in a fast paced, result focused and demanding entrepreneurial environment
Proficient in Microsoft Office, specifically Excel and Outlook
1 year of Business Collections experience (B2B)
High School diploma

Nice To Haves

BS/BA Degree preferred
Experience with SAP preferred

Responsibilities

Review open accounts and follow up if they are past due
Work with the deductions department to reconcile any deductions/short-pays that may arise.
Resolve any unapplied cash on an account
Run aging reports in Microsoft Excel to identify accounts to be targeted for collection calls
Maintain strong level of professionalism and customer service with clients via excellent communication
Process Bank Wire, ACH & Credit Card transactions
Reach out to customers on pending orders
Work closely with the Credit department to communicate with any customers that need to be blocked or sent to outside collections/Euler credit insurance
Work closely with the Sales Team as it relates to customers that are not within payment terms