Collections Representative

GM Financial Canada • Peterborough, ON

1d

About The Position

The Customer Account Representative of collections is responsible for making outbound and taking inbound calls to collect and resolve delinquent accounts in order to mitigate further actions. This team member is responsible for upholding desired company image by providing customers with exceptional experience. This team member has contact with customers, as well as other Company departments, repossession agents and outside agencies.

Requirements

• Ability to make outbound and take inbound calls
• Ability to collect and resolve delinquent accounts
• Ability to uphold company image and provide exceptional customer experience
• Ability to contact customers, other Company departments, repossession agents and outside agencies

Responsibilities

• Making outbound and taking inbound calls to collect and resolve delinquent accounts
• Mitigating further actions on delinquent accounts
• Upholding desired company image by providing customers with exceptional experience
• Contacting customers, other Company departments, repossession agents and outside agencies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed