Collections Representative

CSI Leasing Inc•Weldon Spring, MO

6h•Hybrid

About The Position

CSI is one of the largest independent equipment leasing companies in the world. We provide our customers not only with financial solutions, but for help with asset management, end-of-life data security, disposal and more – all on a global scale. CSI employees have been working to provide intelligent solutions with superior customer service for over five decades. Start your journey with CSI today!

Requirements

A high school diploma or equivalent
Excellent communication and organizational skills
Working knowledge of Microsoft Excel/Word
Detail oriented, analytical, ability to handle multiple priorities
Minimum 2 years of corporate collections experience
Experience in corporate collections handled in a customer service manner
Must be able to work with customers and internal departments at all levels to research, analyze, and determine a course of action to resolve and collect on past due accounts
Must be able to meet deadlines and be a team player

Nice To Haves

Ideal candidates have a professional and assertive approach with customers while also thinking analytically to solve issues.

Responsibilities

Contact customers to collect payment on past due invoices.
Analyze past due accounts to determine a course of action to collect.
Research transactions and review contracts to determine the best course of action to collect payment.
Participate in the preparation of collection reports.
Research customer questions, including reviewing CSI contracts and/or activity in CSI system, and possibly following up internally to obtain additional information. Respond to customers in a timely manner.
Document collection notes with accuracy.