Collections / Originations Manager

ByriderSaginaw, MI
$65,000 - $70,000Onsite

About The Position

We are looking for a Collections/Originations Manager to lead one of our finance teams. This is more than a collections position—it's an opportunity to build a high-performing team, make lending decisions, improve portfolio performance, and help customers succeed. If you're someone who enjoys solving problems, coaching others, using data to make decisions, and being held accountable for results, we'd love to meet you.

Requirements

  • Leadership experience in collections, finance, banking, automotive, or consumer lending
  • Experience managing or coaching employees toward measurable performance goals
  • Strong analytical and decision-making skills
  • Excellent communication and conflict-resolution abilities
  • Ability to prioritize multiple responsibilities in a fast-paced environment
  • High level of professionalism, integrity, and accountability
  • Strong organizational skills and attention to detail
  • Confidence making data-driven decisions

Nice To Haves

  • Automotive finance or subprime lending experience is a plus

Responsibilities

  • Lead, coach, and develop a high-performing Collections and Originations team
  • Drive portfolio performance by reducing delinquency and charge-offs
  • Review customer applications and make accurate lending recommendations based on company guidelines
  • Monitor key performance metrics and use data to improve results
  • Coach employees through customer negotiations and difficult conversations
  • Ensure every customer receives exceptional service throughout the lending process
  • Maintain compliance with company lending and collection policies
  • Partner with Sales and Service leadership to create an outstanding customer experience
  • Assist the General Manager in leading daily operations and achieving location goals
  • Create a culture of accountability, teamwork, and continuous improvement

Benefits

  • Health, Dental & Vision Insurance
  • Matching 401(k)
  • Paid Time Off
  • Extensive paid training and ongoing leadership development
  • Career advancement opportunities
  • Industry-leading technology and systems
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