Collections Coordinator

Hydro-Aire Aerospace • Elyria, OH

3d • Onsite

About The Position

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Our Crane Aerospace & Electronics Elyria facility has been a bedrock in the community-friendly town of Elyria, Ohio, for more than a century. Known for our excellence in pumping technology, our Elyria site produced the first-ever positive displacement pump for high performance piston engine aircraft and even supplied pumps for Charles Lindbergh in the 1930s. We have more than 150,000 fuel and lubrication pumps in service today and are proud to offer custom thermal management system solutions for a range of next-gen applications. Start the next chapter of your career with Crane Aerospace & Electronics!

Requirements

• 2-5 years accounts receivable experience, or equivalent combination of education and experience.
• Knowledge of the purchase order to cash process is essential.
• Excel, data entry, and word processing skills.
• Detail oriented, strong math and organizational skills.
• Strong communication and customer service skills.
• Must be able to work independently and take ownership of projects and workflow.
• Must be able to work in a flexible team environment and handle multiple assignments simultaneously.
• High School Diploma or equivalent
• This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Nice To Haves

• Experience in aerospace industry highly preferred.
• Experience in the manufacturing industry is a plus.
• Credit & collection experience a plus.

Responsibilities

• Proactively research billing issues and work with appropriate business partners to resolve them
• Recognize repeated billing issues and take proactive steps to identify the root cause
• Follow all processes for invoicing and collecting invoiced amounts
• Increase cash flow and reduce bad debt for assigned customer base
• Contact customers on past due transactions, make arrangements for payments to bring account current and follow up to ensure obligations are satisfied
• Collect, manage and provide resolution of outstanding invoices from past due accounts to ensure the appropriate aging targets are met
• Work customer deductions to ensure units and claims are being processed timely according to Crane Aerospace & Electronics policies
• Research and analyze accounts prior to initiating contact; Reviews payment history and evaluate past collection efforts
• Release credit holds as applicable on sales orders in assigned customer base after reviewing customer worthiness and past payment history
• Work with sales and customer service to resolve invoice to purchase order discrepancies delaying payment and record a call note in Oracle
• Maintain effective working relationships with all levels of management to ensure customer disputes are resolved and handled appropriately while at the same time maintaining customer relations
• Make late stage collection calls and attempts to resolve prior to placement
• Perform other special projects and duties as assigned
• Any other task assigned by supervisor or management

Benefits

• Health care, dental, vision, life and disability insurance starting the first day of the month following your start date.
• 15 days of paid time off that start accruing your first day at Crane plus 12 paid holidays per year.
• 401k plan with company match.
• eligible after 6 months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED