Collections and Cash Receipts Specialist

Bering Straits Native Corp•Anchorage, AK

3d•Onsite

About The Position

The Collections and Cash Receipts Specialist performs accounts receivable, collections, cash receipts, and cash application duties. The position processes and posts daily cash receipts, applies customer payments to invoices, researches payment discrepancies, reconciles customer accounts, and maintains supporting documentation. It also supports month-end and year-end close activities, audit requests, compliance with internal controls and contractual requirements, and process improvement initiatives. The role is performed primarily in an office setting in Anchorage, Alaska, and may require occasional travel. This position has no supervisory responsibilities.

Requirements

Associate degree in Accounting, Business Administration, Finance, or a related field; an equivalent combination of education and five years of relevant experience may be considered.
At least three years of experience in accounts receivable, collections, cash applications, and customer account reconciliation.
Experience with Deltek Costpoint or similar software.
Experience researching and resolving payment discrepancies.
Knowledge of organizational procedures and workflows.
Knowledge of relevant technologies or tools, such as Microsoft 365, communication platforms, or industry-standard software.
Knowledge of customer service practices and professional management of inquiries.
Knowledge of data privacy and confidentiality principles.
Written and verbal communication skills.
Time management and prioritization skills, including balancing tasks and meeting deadlines.
Problem-solving and critical-thinking skills.
Interpersonal and teamwork skills.
Attention to detail and ability to produce accurate work.
Ability to work in an office setting, sit for long periods, use a computer for extended periods, talk on the telephone, and periodically lift and carry up to 25 pounds.
Visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; and manual dexterity to operate a cell phone, telephone, and keyboard.
Must maintain mental alertness and situational awareness.
Must pass a pre-employment drug screening and have acceptable background check results.
If applicable to the contract, must obtain and maintain required clearance levels and be able to obtain access to military installations.

Responsibilities

Process and post daily cash receipts, including ACH payments, wire transfers, checks, and credit card transactions.
Apply customer payments accurately and promptly to outstanding invoices.
Review remittance advice and supporting documents to ensure correct cash application.
Research and resolve unapplied cash, unidentified deposits, payment variances, and other payment discrepancies.
Reconcile customer account balances and payment activity.
Prepare daily cash receipt entries in Costpoint and maintain supporting documentation.
Coordinate with Treasury and Accounting personnel regarding cash activity and banking transactions.
Assist with accounts receivable reconciliations and month-end closing activities.
Ensure cash receipt transactions are accurately recorded and supported by appropriate documentation.
Maintain organized SharePoint records of deposits, remittances, and supporting cash receipt documentation.
Support month-end and year-end accounting close processes related to accounts receivable and cash receipts.
Assist with internal and external audit requests involving customer accounts, collections, and cash receipts.
Ensure compliance with company policies, internal controls, and applicable contractual requirements.
Identify opportunities to improve collection effectiveness, cash application accuracy, and operational efficiency.
Participate in process improvement initiatives and special projects.
Maintain confidentiality of customer and financial information.
Perform other duties as assigned.