Cash Receipts Specialist

Cleveland Steel Container Career•Hudson, OH

1d•Onsite

About The Position

Cleveland Steel Container is seeking an enthusiastic, responsible, and customer-oriented Cash Receipts Specialist for its Hudson, Ohio corporate office. The position supports the Corporate Accounting team by processing, recording, and applying customer payments accurately and on time; maintaining customer account records; researching and resolving payment discrepancies; and assisting with cash receipts and accounts receivable activities. Cleveland Steel Container is an employee-owned steel pail and tin can manufacturer founded in 1963. The company operates four plants across the United States and aims to provide quality products through excellent service and on-time delivery.

Requirements

High school diploma or equivalent.
Basic understanding of accounting principles and accounts receivable processes.
Proficiency in Microsoft Office, particularly Excel and Outlook.
Strong attention to detail, accuracy, and organizational skills.
Effective analytical, problem-solving, and time-management skills, with the ability to prioritize tasks and meet deadlines.
Strong written and verbal communication skills and a customer-service-oriented approach.
Ability to work independently and collaboratively as part of a team.
Ability to maintain confidentiality and demonstrate professionalism when handling financial and customer information.

Nice To Haves

Additional accounting coursework.
Previous experience in accounts receivable, cash application, accounting, bookkeeping, or a related field.
Experience with an ERP or accounting system.

Responsibilities

Process and accurately apply customer payments, including checks, ACH, wire transfers, and other payment methods, within the company’s accounting or ERP system.
Review remittance information and supporting documentation to ensure payments are applied accurately.
Follow up with customers to obtain missing or incomplete payment information.
Communicate payment instructions to customers, including mailing addresses, lockbox information, and designated payment channels.
Research and resolve unapplied cash, short payments, overpayments, unidentified payments, and other account discrepancies.
Reconcile daily cash receipts with bank activity and accounting records; monitor customer accounts for unapplied or misapplied payments and follow up as needed.
Communicate with customers and internal departments to obtain payment information, resolve discrepancies, and support accurate account records.
Maintain accurate, organized records of cash receipts and related documentation.
Prepare routine reports and spreadsheets related to cash receipts, unapplied cash, and accounts receivable.
Assist with month-end and year-end accounting activities related to cash receipts and accounts receivable.
Identify recurring payment or processing issues and communicate opportunities for resolution or improvement to appropriate team members.
Follow established accounting procedures, internal controls, and company policies while maintaining the confidentiality of financial and customer information.
Perform other duties as assigned.