Receipts and Reporting Supervisor

State of North Carolina•3200 Atlantic Ave Wake, NC

17h•$43,267 - $75,718•Hybrid

About The Position

The Receipts and Reporting Supervisor oversees the Receipts and Reporting Unit within the North Carolina Department of State Treasurer’s Unclaimed Property Division. The role ensures that funds, securities, safe deposit box contents, and associated data are processed in accordance with applicable statutes, policies, and procedures. It extracts information from the Unclaimed Property Management System (UPMS), checks that information for accuracy, and provides data to management or external parties as requested. The supervisor also develops and facilitates communications and information distribution to holders of unclaimed property. The supervisor leads daily unit operations, including processing deposits and system postings, reconciliations, corporate actions, property inventory, appraisals, and disposition. The position supervises and develops employees, maintains reporting resources and communications, monitors vendors and contracts, prepares management reports, and coordinates designated program activities and special projects. It also serves as the division’s Continuity of Operations Plan (COOP) team leader and supports essential operations during disruptions. The position currently qualifies for a hybrid telework option, with routine office and remote workdays. Telework arrangements may change at management’s discretion. The position is subject to FLSA overtime. The anticipated hiring rate is up to $59,441, with a posted salary range of $43,267 to $75,718.

Requirements

High school diploma or GED and four years of progressively responsible administrative or office management experience, including one year as a lead worker, or an equivalent combination of education and experience.
Working knowledge of item-tracking programs such as Excel.
Demonstrated ability to extract data and perform data analysis.
Experience researching and resolving problems and making independent decisions as needed.
Ability to complete required on-site work, meetings, training, and exercises in support of essential operations during disruptions.

Responsibilities

Lead daily Receipts and Reporting Unit operations involving cash, securities, and safe deposit box contents.
Oversee deposits, system posting, reconciliations, corporate actions, property inventory, appraisals, and disposition within required timeframes.
Supervise and develop unit staff by setting expectations, conducting performance reviews and quality checks, coaching employees, and ensuring appropriate training and cross-training.
Maintain and distribute unclaimed property reporting resources and communications, including desktop guides and holder website content.
Ensure legal and communications reviews are completed before facilitating publication of holder information.
Monitor vendor performance and contract compliance; serve as the State contact for contracts associated with Receipts and Reporting.
Review vendor invoices for accuracy and approval.
Extract and review UPMS data for accuracy and provide data to management or outside sources as requested by management.
Prepare management reports and coordinate key program activities, including the annual Judicial Branch unclaimed property listing, securities valuation reviews, and NCCash outreach.
Work at least one annual shift at the NCCASH booth at the NC State Fair.
Coordinate special projects.
Serve as the division’s COOP team leader and support essential operations during disruptions, including required on-site work, meetings, training, and exercises.
Develop and facilitate distribution of information to holders of unclaimed property through various channels.