Cash Applications Specialist/ Collections

Aston Carter•Cleveland, OH

18h•$22 - $22•Onsite

About The Position

The Accounts Receivable Analyst supports daily operations of the Cash Application and Collections department. The role manages cash flow by reconciling lockbox payments daily and conducting collections activities in a high-volume, goal-oriented team. It is a contract position based onsite in Cleveland, Ohio, Monday through Friday. The stated pay range is $22.00 per hour. Individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. Eligible benefits for this temporary role may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave, including PTO, vacation or sick leave. Benefit eligibility may depend on job classification and length of employment, and benefits are subject to change and plan terms.

Requirements

Proficiency in Excel, including pivot tables.
Experience in accounts receivable or payable, data reconciliation, collections, cash application, accounting, and invoice processing.
Strong communication skills for phone interactions.
Willingness to cross-train in cash applications and collections.

Nice To Haves

Open to entry-level candidates or candidates with 1–2 years of Accounts Receivable experience.
Experience in high-volume, fast-paced environments.
Distribution experience.
Familiarity with SAP or other ERP systems.

Responsibilities

Improve the collection process and the service quality provided to customers through continuous improvement.
Adopt business processes that promote automation and reduce complexity.
Collaborate with Field and Central teams to identify and resolve issues leading to past-due invoices, and implement action plans to eliminate root causes.
Reduce bad-debt exposure by proactively reviewing outstanding balances and identifying risk accounts.
Manage assigned customer accounts to reduce outstanding past-due balances to or below targets for contractual accounts.
Investigate reasons for non-payment and recommend improvements to Accounts Receivable, with a focus on reducing past-due balances and remittance issues.
Report results to department management and/or Shared Service customers.
Reconcile lockbox payments daily and conduct daily collections activities.

Benefits

Medical, dental and vision coverage, subject to eligibility and plan terms.
Critical illness, accident and hospital coverage, subject to eligibility and plan terms.
401(k) retirement plan with pre-tax and Roth post-tax contributions, subject to eligibility and plan terms.
Voluntary life and AD&D insurance for employees and dependents, subject to eligibility and plan terms.
Short- and long-term disability coverage, subject to eligibility and plan terms.
Health Spending Account (HSA), subject to eligibility and plan terms.
Transportation benefits, subject to eligibility and plan terms.
Employee Assistance Program, subject to eligibility and plan terms.
Time off/leave, including PTO, vacation or sick leave, subject to eligibility and plan terms.
Parking is provided at no cost.