Director of Collections & Cash Applications
About The Position
Cherry Bekaert Recruiting & Staffing is seeking an experienced Interim Director of Collections & Cash Applications for a remote consulting engagement lasting up to six months, with an immediate start. The role will lead the stabilization and improvement of collections and cash applications in a challenging accounts receivable environment. The organization has an accounts receivable portfolio exceeding $200 million, approximately 50% of which is past due. The Director will lead a team of approximately 12, reduce past-due receivables, improve cash application performance, assess the current operation, strengthen accountability, and establish a sustainable improvement plan. Occasional travel to Boston for team meetings is required.
Requirements
- 7+ years of B2B accounts receivable experience across collections and cash applications.
- 3+ years of experience leading and developing teams.
- Proven experience improving or turning around a collections and cash applications function.
- Experience managing collections in a large or complex accounts receivable environment.
- Hands-on NetSuite experience, including cash application and payment posting.
- Strong Excel, reporting, and analytical skills.
- Strong knowledge of collections and cash application KPIs and best practices.
- Practical experience using Claude or another AI tool to support collections, cash applications, analysis, or process improvement.
- Strong communication and negotiation skills.
- Hands-on leadership style and ability to lead the function while working directly on difficult accounts and exceptions.
- Available to begin immediately.
Responsibilities
- Lead the collections and cash applications functions for a team of approximately 12.
- Assess current staffing levels, responsibilities, leadership structure, and overall team effectiveness.
- Review existing collections and cash application processes and identify areas for improvement.
- Develop and implement consistent policies, procedures, controls, and performance standards.
- Address unapplied cash and improve the accuracy and timeliness of cash applications.
- Develop a strategy to reduce aged receivables and improve cash collection.
- Evaluate and improve the use of NetSuite within collections and cash application processes.
- Work directly on complex collections issues and cash application exceptions as needed.
- Partner with stakeholders to resolve issues impacting accounts receivable.
- Provide recommendations within the first 30 days regarding processes, procedures, staffing, and team structure.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
