Accounts Receivable Specialist

Aston Carter • Westlake, TX

1d • $28 - $35 • Onsite

About The Position

The Collections Analyst manages business-to-business and select business-to-consumer collections, ensuring timely payments, accurate reconciliations, and clear documentation. The role analyzes account activity, resolves client disputes, and supports reporting and analysis using Netsuite and Excel in an organization serving the data center industry. This is a contract-to-hire position based fully onsite in Roanoke, Texas. The stated pay range is $28.00–$35.00 per hour; individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity.

Requirements

• At least 5 years of experience in collections.
• Proven experience in business-to-business collections, with some exposure to business-to-consumer accounts.
• Strong background in accounts receivable processes.
• Experience with cash applications and resolving misapplied payments.
• Proficiency in reconciling collected amounts against outstanding balances.
• Ability to research and analyze customer accounts and disputes in detail.
• Experience preparing and analyzing collections and accounts receivable reports.
• Customer service skills and a professional, persistent communication style.
• Proficiency with Excel for data and report analysis.
• Diploma or equivalent educational qualification.

Nice To Haves

• Exposure to or experience with Netsuite.

Responsibilities

• Manage collections activities, primarily for business-to-business accounts and also for some business-to-consumer accounts.
• Reconcile collected amounts against outstanding balances and resolve discrepancies.
• Follow up with clients by phone and electronic communication in a persistent, professional, and non-aggressive manner.
• Accurately document collection activities, communications, and agreements for audit and reporting purposes.
• Prepare and maintain collection and accounts receivable reports using Netsuite, ensuring data integrity and completeness.
• Research and analyze customer accounts to identify, evaluate, and resolve client disputes and billing issues.
• Investigate and resolve cash application issues, including payment allocations and misapplied cash.
• Collaborate with accounts receivable, cash applications, and other internal teams to resolve complex account issues and improve processes.
• Analyze report data to identify trends, risks, and opportunities to improve collection effectiveness and reduce outstanding balances.
• Communicate professionally and provide service-oriented support to clients while maintaining relationships and ensuring timely payment.

Benefits

• Medical, dental, and vision coverage, subject to eligibility.
• Critical illness, accident, and hospital coverage, subject to eligibility.
• 401(k) retirement plan, with pre-tax and Roth post-tax contributions available, subject to eligibility.
• Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
• Short- and long-term disability coverage, subject to eligibility.
• Health Spending Account (HSA), subject to eligibility.
• Transportation benefits, subject to eligibility.
• Employee Assistance Program, subject to eligibility.
• Time off or leave, which may include PTO, vacation, or sick leave, subject to eligibility.

What This Job Offers

• Education Level: High school or GED