Collections Agent

ENERGY TRANSPORT LOGISTICS • , IN

1d • $23 - $25 • Hybrid

About The Position

Energy Transport Logistics is seeking a self-motivated Collections Agent who can multitask in a fast-paced environment. The role is largely responsible for collecting payments on overdue bills and other payments by phone or email. As part of a growing team, the Collections Agent provides accounting support to internal and external customers with a proactive and professional approach. The role is remote or hybrid based on location.

Requirements

• Proven ability to manage multiple tasks and priorities effectively.
• Attention to detail and accuracy.
• Ability and desire to work in a fast-paced, high-volume environment.
• Strong time-management and organizational skills.
• Experience with specialized billing knowledge and strong customer service skills.

Nice To Haves

• One or more years of collections experience.
• Microsoft experience.
• Transportation industry experience.

Responsibilities

• Liaise between businesses and customers to collect debt, negotiate settlements, and close outstanding balances.
• Send notices to overdue accounts.
• Copy checks, process remote deposits to the bank, and scan check copies for the Billing Manager to post.
• Collaborate with accounting, sales, and operational teams on debt collection efforts.
• Maintain electronic or hard-copy records of communications, including agreed payment plans, amounts paid, and balance aging.
• Work with the operational team to review and resolve rate and charge disputes.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed