Collateral & Insurance Processor

Burke & Herbert Bank • Moorefield, WV

10d • Onsite

About The Position

The Collateral & Insurance Processor focuses on collateral securing the Bank’s loans and works with lending staff and other departments to ensure trailing loan documents and required insurance coverage are in place. The position processes and tracks loan documents, reviews insurance reporting, follows up with insurance companies and borrowers, maintains document records, and releases documents following loan payoffs. The role has no supervisory responsibilities.

The position is performed in an office setting, and telework is not available. Duties are conducted by telephone, in face-to-face meetings, and on a computer, using standard office equipment. Limited local travel may be required. The position requires manual dexterity, lifting files, opening cabinets, and bending, stooping, or standing as necessary. Duties may change at any time, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High school diploma or equivalent.
• Computer experience, including Microsoft Word, Excel, and Outlook.
• Professional written and verbal communication skills.
• Professional telephone etiquette.
• Highly organized and detail oriented.
• Must become highly proficient in understanding loan documentation.
• Must become fluent with Synergy, the outsourced third-party insurance website, and Silverlake.

Nice To Haves

• Prior loan document experience.
• Prior experience with Property and Casualty Insurance.
• Prior experience with titles, such as vehicle, boat, motorcycle, or mobile home titles.

Responsibilities

• Process documents received via email, USPS, workflow queue, and other channels.
• Maintain the document tracking system on Silverlake by verifying the accuracy and recordation of Deeds of Trusts, Final Title Opinions, Final Title Insurance Policies, hazard and flood insurance, auto and equipment insurance, titles, UCCs, and related documents.
• Complete weekly insurance reporting reviews.
• Contact insurance companies and borrowers to inquire about required insurance policies.
• Scan received documents into the Synergy electronic filing system.
• Maintain UCC continuation tracking and obtain continuations as needed.
• Release titles, deeds of trust, UCCs, and other documents required following loan payoff.
• Force-place hazard and flood insurance as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED