Collateral & Insurance Processor

Burke & Herbert Bank & Trust•Moorefield, WV
•Onsite

About The Position

The Collateral & Insurance Processor focuses on collateral securing the Bank’s loans and works with lending staff and other departments to ensure trailing loan documents and required insurance coverage are in place. The role processes and tracks loan documents, insurance coverage, UCC continuations, and collateral-related releases. The position operates in an office setting; telework is not available. Limited local travel may be required. This is a non-exempt position with no supervisory responsibilities.

Requirements

  • High school diploma or equivalent.
  • Computer experience, including Microsoft Word, Excel, and Outlook.
  • Professional written and verbal communication skills.
  • Professional telephone etiquette.
  • Strong organizational skills and attention to detail.
  • Ability to become highly proficient in loan documentation.
  • Ability to become fluent with Synergy, an outsourced third-party insurance website, and Silverlake.
  • Manual dexterity and ability to lift files, open cabinets, and bend, stoop, or stand as necessary.

Nice To Haves

  • Prior loan document experience.
  • Prior Property and Casualty Insurance experience.
  • Prior experience with vehicle, boat, motorcycle, mobile home, or other titles.

Responsibilities

  • Process documents received through email, USPS, workflow queue, and other channels.
  • Maintain the document tracking system in Silverlake by verifying the accuracy and recordation of Deeds of Trust, Final Title Opinions, Final Title Insurance Policies, hazard and flood insurance, auto and equipment insurance, titles, and UCCs.
  • Complete weekly insurance reporting reviews.
  • Contact insurance companies and borrowers about required insurance policies.
  • Scan received documents into the Synergy electronic filing system.
  • Maintain UCC continuation tracking and obtain continuations as needed.
  • Release titles, deeds of trust, UCCs, and other documents required for loan payoffs.
  • Force-place hazard and flood insurance as needed.
  • Perform other duties as assigned.
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