Collaborative Support Program Officer

National Research Council Canada•Ottawa, ON

11d•CA$68,047 - CA$80,289•Hybrid

About The Position

The National Research Council (NRC) is Canada's largest research and innovation organization, dedicated to pushing the boundaries of science and engineering. They foster a supportive workplace that values creativity, fresh perspectives, and innovation. This role is for a Collaborative Program Support Officer (CPSO) within the National Program Office (NPO), part of the Industry and Innovation Division. The ideal candidate will share core values of Integrity, Excellence, Respect, and Creativity, possess strong attention to detail, a passion for high-quality customer service, good judgment in problem analysis, and enjoy managing diverse tasks in a dynamic, fast-paced environment. The CPSO will utilize business and financial acumen to support internal and external clients in delivering National Program Office programs, working independently and/or as part of a team.

Requirements

Successful completion of secondary school education according to provincial/territorial standards
Recent experience (within the last 5 years) in preparing, amending, validating, and/or processing contract/agreements or other legal documents
Recent experience (within the last 5 years) in contract work and/or in accounting functions such as processing of invoices for accounts payable or receivable
Experience providing service to clients in the interpretation and application of directives, policies, or financial procedures
Recent experience using Microsoft Office, in particular Excel, Word, and Outlook at an intermediate level
Bilingual Imperative BBB/BBB

Nice To Haves

Successful completion of a post-secondary diploma in a relevant discipline
Successful completion of a Bachelor Degree
Experience with a financial accounting system such as SAP, MS Dynamics and/or a client relationship management system (CRM)
Experience with Government Grant and Contribution agreements
Knowledge of Grants and Contribution agreement management and/or knowledge of NRC programs, policies and procedures

Responsibilities

Responding to client inquiries
Reviewing claims and processing payments in the NRC financial system in accordance with the terms of grant and contribution agreements
Producing financial and other statistical reports
Administering contribution agreements to academic institutions, firms, and organizations, including preparing and reviewing funding agreements and amendments
Undertaking special projects or assignments