About The Position

Designs and implements tools and technologies that promote knowledge management and collaboration within the enterprise. Gathers, captures, and categorizes business information through direct communication with end users. Develops storage platforms, indexing strategies, and user interfaces for knowledge assets, and implements workflows and processes for managing information using collaboration and knowledge management platforms such as SharePoint. Specific duties and responsibilities are set by managers and may vary by employee. The role applies extensive technical expertise and knowledge of related disciplines, develops creative technical solutions to complex problems, and works with considerable independence in determining technical objectives and selecting methods. It guides the successful completion of major programs, represents the organization as a primary technical contact on contracts and projects, and interacts with senior external personnel on significant technical matters that may require coordination between organizations. The position may provide guidance to subordinates and recommend policy changes affecting subordinate organizations.

Requirements

  • Bachelor’s degree and nine or more years of experience, or a master’s degree and seven or more years of experience, or a PhD or JD and four or more years of experience.
  • Extensive technical expertise and full knowledge of related disciplines.
  • Ability to develop technical solutions to complex problems.
  • Ability to work with considerable latitude and exercise judgment in selecting methods, techniques, and evaluation criteria.
  • Ability to interact with senior external personnel and coordinate technical matters across organizations.

Responsibilities

  • Design and implement tools and technologies that promote enterprise knowledge management and collaboration.
  • Gather, capture, and categorize business information through direct communication with end users.
  • Develop storage platforms, indexing strategies, and user interfaces for knowledge assets.
  • Implement workflows and processes for managing information using collaboration and knowledge management platforms such as SharePoint.
  • Develop technical solutions to complex problems using ingenuity and creativity.
  • Guide the successful completion of major programs.
  • Represent the organization as a primary technical contact on contracts and projects.
  • Coordinate with senior external personnel on significant technical matters.
  • Provide guidance to subordinates and recommend changes to policies affecting subordinate organizations.
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